Frequently Asked Questions

Do you offer delivery and set up?

Absolutely! We’re all about making your celebration as effortless and enjoyable as possible, so you can focus on making memories. Delivery and setup fees are based on mileage. For a detailed quote, please contact us—we’re happy to help!

Do you offer shipping?

At this time, we do not offer shipping for rentals. Our services are currently available in Birmingham, Trussville, Gadsden, and the surrounding areas.

Shipping is available for all of our paper goods in the shop!

How far in advance should I place my rental order?

We recommend placing all rental orders at least 2-4 weeks in advance at this time to ensure the rentals are available for your event!

What happens if an item is damaged or lost?

We understand that accidents can happen! If a rental item is lost or damaged, please notify us as soon as possible. A replacement fee will be charged based on the item’s value. For full details, we encourage you to review your rental agreement.

Do you offer event planning?

Yes, we do! From event inspiration and design to full-service planning and setup, we handle every detail so you don't have to. Our goal is to take the stress out of planning, allowing you to fully enjoy your celebration—just as it should be!